Delete your OONOO Pro account

Last updated 6 November 2026

You can delete your OONOO Pro account at any time, from the OONOO Pro app or from our website. This page explains how, and what happens to your data when you do.

Delete your account yourself

• Sign in to OONOO Pro, in the app or at www.oonoooo.com/pro_login.
• Open Settings.
• Scroll down to Danger Zone and choose Delete Account.
• Confirm with your password, plus the code from your authenticator app if you use two-step verification.

Your account is deleted straight away. This can't be undone.

Can't sign in?

Send us a request through the contact form, using the email address of your account, and ask us to delete it. We'll check that the request comes from you and confirm once your account has been deleted, within one month at the latest.

What gets deleted

• Your account details: name, email address and password.
• Your account and workflow data, including saved bank details and settings.
• Your signed-in devices and app notification tokens.
• Your subscription, which is cancelled, and your customer record at our payment provider, Stripe.

What we keep

• Billing records, such as invoices, for as long as Dutch tax law requires.
• Files you have already sent are deleted automatically when their transfer window ends.

For more on how we handle your data, see our Privacy Policy.